Here are some answers to frequently asked questions:
Before making a registration
Do I have to register each person in a separate registration?
I do not yet know all the people who will be coming...
What contact details do I need to give?
What information do I need to give about the people coming with me?
If you are coming with a large group of young people, you can upload a whole list in one operation.
It needs to be in this format: First name, Last name, Date of birth (dd/mm/yyyy), Gender (M/F)
For example: John, Smith, 25/03/2002,
M Mary, Brown, 16/11/2001, F
Some of our group are arriving/leaving on different days...
Can I have a copy of my registration?
I am organising a group and I need my own list with extra information...
Try this: When you are filling in the form you will see a box called Organiser’s notes for each person. Use this for the information you need to keep track of. For example, whether the person has made their travel payment, their passport number (if you need it for visa reasons), their health insurance number, etc. The spreadsheet file mentioned in the answer above will contain the information in this box.
What about data privacy?
Changing your registration
I need to add/remove people, change the dates, or cancel the registration.
If you are unable to access your original registration, contact the meetings team for help, putting your registration code in double brackets in the subject line of your email.
There’s something I need to ask together2023@taize.fr.
Problems
I made a registration but have not received any login information.
- the email was sent but your system or your service provider has classed the email as junk. Check your spam folder, and set together2023.net as a friendly sender!
- maybe you made a mistake when you gave your email address on the form.
If you need to, contact together2023@taize.fr direct by email and ask them to resend the login information.
I cannot fill in the form because of a technical problem.
If even this does not work, contact webadmin@taize.fr.